The hotel has 122 rooms divided into several categories, from Compact Single and Standard Double to Superior, Deluxe and Suite. The rooms are comfortable and functional, with, among other things, a desk, blackout curtains, TV, minibar, coffee and tea making facilities, shower and hairdryer, and the hotel offers breakfast, parking, fitness room, 24-hour reception and lobby lounge.

Food and drink are strong with Emilies Eld, Kieglekroa and Egon Restaurant directly connected to the hotel. The Social Lounge offers games, snacks and drinks for all guests, and Quality Hotel Prinsen is one of Trondheim's largest conference centres with flexible meeting rooms, break areas and capacity for larger events.