The hotel has a warm, maritime atmosphere inspired by the city's port history, and provides a good starting point for culture, nature experiences, the northern lights, the midnight sun and trips in Tromsø's Arctic surroundings.

The hotel has 76 rooms in various categories, including single, double, superior, deluxe and family rooms. Several rooms have harbour views, and selected rooms offer a desk, TV, kettle, bathroom with shower and practical details such as blackout curtains and pet-friendly options.

Breakfast, fika and dinner are included in the stay, and the lobby bar serves drinks, coffee, snacks and light meals. The hotel also offers a 24-hour reception, luggage storage, a fitness room, a sauna, a relaxation area, laundry service and a bright meeting room with space for smaller events.